 |
 |
| ITIL
is the most widely accepted approach to IT Service Management in the
world, providing a cohesive set of best practice, drawn from the public
and private sectors internationally.
The ethos behind the development is the recognition that organisations are becoming increasingly dependent on IT in order to satisfy their corporate aims and meet their business needs, this leads to an increased requirement for high quality IT services. ITIL consists of a series of books giving guidance on the provision of quality IT services which deliver the foundation for IT Service Management. |
| www.itil.co.uk |
|
